Legal
Terms & Conditions
Last updated: July 28, 2026
1. Acceptance of terms
By accessing or using Pingr ("the Service") at pingr.cloud, you agree to these Terms & Conditions. If you do not agree, do not use the Service.
2. Service description
Pingr provides uptime monitoring, alerting, incident management, status pages, and related infrastructure observability features. Features available to you depend on your subscription plan.
3. Accounts
You are responsible for maintaining the security of your account and for all activity under it. You must provide accurate information and comply with applicable laws when using the Service.
4. Acceptable use
You may not use the Service to monitor targets you do not own or have permission to test, to launch denial-of-service attacks, to abuse alert channels, or to violate any applicable law or third-party rights.
5. Plans, billing, and refunds
Paid plans are billed monthly unless otherwise agreed in writing. On-Prem Deployment plans require a separate setup agreement. Fees are non-refundable except where required by law. We may change pricing with reasonable notice.
6. Data and availability
We strive for high availability but do not guarantee uninterrupted service. Monitoring results, incident data, and alert delivery may be delayed or unavailable during maintenance or outages.
7. Intellectual property
Pingr, its branding, software, and documentation remain our property. You retain ownership of your monitor configurations and operational data submitted to the Service.
8. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from use of the Service, including downtime of your monitored systems.
9. Termination
You may stop using the Service at any time. We may suspend or terminate access for violations of these terms or non-payment on paid plans.
10. Contact
Questions about these terms: hello@pingr.cloud